Integrations & Webhooks

Make AI part of the way your business works
Connect HelppliX with the systems behind your business. Integrations and webhooks help information and actions move between HelppliX and your existing technology, bringing AI into the workflows your team already relies on.
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Make HelppliX more useful through connection
AI becomes more valuable when it can work with the technology around it.

HelppliX integrations and webhooks connect the platform with your wider systems, helping customer conversations and other activity flow into the processes that follow.
Bring your technology closer together
Connect HelppliX with the platforms and systems that already have a place in your business.

Integrations allow HelppliX to become part of your connected technology stack, with information moving between the systems involved in your customer experience.
Connect HelppliX with wider workflows
A customer action in HelppliX can be the beginning of a wider workflow.

Webhooks give your systems a way to respond when relevant events happen, helping developers connect HelppliX activity with the processes and applications around it.
Keep the momentum after the conversation
A useful customer interaction often leads somewhere else.

An enquiry may need a follow-up or a booking may need to reach another system, with information gathered during the conversation feeding into an existing workflow.

Integrations and webhooks give your team the building blocks to connect those moments across your existing systems.
Fit HelppliX around your stack
Every business has its own combination of platforms, applications and internal processes.

HelppliX API gives development teams the flexibility to connect the platform around those requirements, allowing AI to fit into the technology and processes your business already uses.
Put your AI to work past the chat
HelppliX Agent can answer questions, handle enquiries, support customers and help them take action. Integrations give those conversations a route into the wider systems around your business.

Connect Agent capabilities with your existing technology to create customer experiences that extend beyond a single interaction.
AI Agent API
Give developers room to connect
Use HelppliX API, integrations and webhooks to build connections around the requirements of your own products and workflows.

Your team decides where HelppliX fits and how connected activity should work across your wider technology.
Make every connection count with HelppliX
Bring HelppliX into the technology behind your business and create more connected ways for AI, customer interactions and existing workflows to work together.
See HelppliX API in action
FAQs
What are HelppliX integrations?
HelppliX integrations connect the platform with other systems and applications used by your business, allowing HelppliX to become part of a wider technology stack and workflow.
What are webhooks?
Webhooks allow one system to send information to another when a specified event occurs. They can be used to connect activity within HelppliX with processes in other applications or systems.
What's the difference between an API and a webhook?
An API allows applications to request information or functionality from another system. A webhook sends information when a relevant event happens. They can be used together to create connected workflows between HelppliX and other technology.
Can HelppliX connect with my existing systems?
HelppliX API is designed to connect the platform with existing products, systems and workflows. The specific setup will depend on your technology and use case.
Can integrations connect HelppliX Agent with other workflows?
Yes. HelppliX Agent can form part of wider connected workflows, allowing customer interactions to lead into actions or processes within other systems.
Do I need to replace my existing software to use HelppliX?
No. The purpose of HelppliX API, integrations and webhooks is to connect HelppliX with the technology around your business
Can developers build custom integrations with HelppliX?
HelppliX API provides development teams with a way to build connections around their own products, systems and workflow requirements.
How do integrations fit into the wider HelppliX platform?
API provides the connection layer between HelppliX and external technology, allowing businesses to connect HelppliX capabilities with the systems and workflows they already use.
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