Give every conversation a next step
HelppliX Agent can take on the conversations and everyday tasks that keep your team busy, while giving customers an easier way to get the help they need.
AI Phone Answering
Be there when the phone rings
HelppliX Agent can handle incoming calls and common questions while capturing the information your team needs, giving customers a reliable first point of contact even when you're busy.
HelppliX Agent can handle incoming calls and common questions while capturing the information your team needs, giving customers a reliable first point of contact even when you're busy.
Customer Support
Turn your business knowledge into better answers
Give your Agent access to your approved website content, documents and policies so it can respond to everyday customer questions with useful information grounded in your business.
Set clear boundaries around what it can discuss and how conversations requiring human input should be handled.
Give your Agent access to your approved website content, documents and policies so it can respond to everyday customer questions with useful information grounded in your business.
Set clear boundaries around what it can discuss and how conversations requiring human input should be handled.
Appointment Booking
Make the next step effortless
When a customer is ready to book, HelppliX Agent can help them find availability and arrange an appointment within the conversation.
That means fewer back-and-forth messages for your team and a smoother route from enquiry to appointment for your customers.
When a customer is ready to book, HelppliX Agent can help them find availability and arrange an appointment within the conversation.
That means fewer back-and-forth messages for your team and a smoother route from enquiry to appointment for your customers.
Reporting & Analytics
Your conversations have more to tell you
Every interaction can reveal something about what customers want, the questions they ask and the reasons they get in touch.
HelppliX Agent brings those conversations into view, giving you useful insight into customer interactions and Agent performance over time.
Every interaction can reveal something about what customers want, the questions they ask and the reasons they get in touch.
HelppliX Agent brings those conversations into view, giving you useful insight into customer interactions and Agent performance over time.
Built around the way your business works
Choose the capabilities your Agent needs, then shape how it puts them to work.
Configure its voice and communication style around your business. Build its knowledge from approved sources and set boundaries around the conversations it can handle. You can also define how it responds when a customer needs help from someone on your team.
Configure its voice and communication style around your business. Build its knowledge from approved sources and set boundaries around the conversations it can handle. You can also define how it responds when a customer needs help from someone on your team.
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