One customer journey, more ways to move it forward
Your relationship with a customer can begin long before they speak to you. They might find you through Google, an AI recommendation, an ad or your website. HelppliX brings AI into each stage of that journey, helping you get discovered, respond to customers and make better decisions as you grow. It brings search, marketing and customer conversations together in one connected platform.
Four tools, built to work together
Four connected products bring AI into different stages of the customer journey. Start with what you need and expand as you grow.
Agent
Reach
Grow
API
HelppliX Agent
Give customers a better way to reach you Answer questions, qualify enquiries, book appointments and provide support across voice, messaging, email and web chat.
Build visibility across search and AI See how your business performs across traditional and AI search, uncover gaps and find opportunities to improve your visibility.
HelppliX Agent handles customer conversations across every channel, helping you answer questions, capture opportunities and support customers around the clock.
X
X
X
Every customer conversation in reach
Your customers choose how they want to get in touch. HelppliX Agent meets them there.
Voice
Answer incoming calls with natural, responsive AI conversations.
Every customer conversation in reach
Your customers choose how they want to get in touch. HelppliX Agent meets them there.
WhatsApp & SMS
Respond to questions and enquiries through the messaging channels customers already use.
Every customer conversation in reach
Your customers choose how they want to get in touch. HelppliX Agent meets them there.
Web chat
Turn your website into a place where customers can get useful answers in real time.
Every customer conversation in reach
Your customers choose how they want to get in touch. HelppliX Agent meets them there.
Email
Help manage customer enquiries and keep conversations moving without adding more to your team's inbox.
Make it yours
Shape how your agent speaks, what it knows and what it can do, so every conversation feels right for your business.
The result is an AI agent built around your business, your customers and your way of working.
Friendly & Upbeat
Professional
Laid back & Casual
Make your business the answer
See how your business appears across Google and AI search, uncover gaps in your visibility and get clear recommendations to help more customers find you.
Connect your website to HelppliX to put selected improvements into action directly from the platform. So when your customers go searching for an answer, your business has a better chance of meeting them there.
HelppliX Grow brings your marketing data together to reveal what’s working, where opportunities are emerging and where your attention can have the greatest impact.
HelppliX combines campaign performance with competitor and web insights, giving you a clearer view of your market and more intelligence to grow with.
HelppliX connects the moments that shape your customer journey, from how people discover your business to the conversations and decisions that follow.
Bring search, marketing and customer engagement together, with AI working across the journey to create a more connected customer experience.
Put AI to work across your entire customer journey
HelppliX gives your business practical ways to use AI across search, marketing, and customer conversations, with a platform that can grow alongside the way you work. Find the right place to begin with HelppliX and build a more connected customer journey.
AI and Automation: Niroj Sri Of HelppliX On How To Effectively Harness AI Technology In People Operations
The longer I’ve been in business, the more I think about what was going through his mind before that climb, and how he dealt with fear and setbacks when nobody...
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