AI Agent API

Build intelligent conversations into your product
Bring the capabilities behind HelppliX Agent into your own applications and digital experiences. Create AI-powered conversations around your business knowledge and the products you are building.
See HelppliX API in action
Power your customer experience with HelppliX
Bring conversational AI directly into the products and experiences your customers already use.

HelppliX AI Agent API gives development teams a way to build with Agent capabilities while keeping control of the wider customer experience.
Give customers someone to talk to
Build conversational experiences that can take useful action.
Answer questions
Use approved business knowledge to give customers relevant information within the conversation.
Support customers
Bring AI-powered support into your own applications and customer experiences.
Handle enquiries
Create conversational experiences that can understand customer needs and collect useful information.
Take useful action
Connect conversations with capabilities such as appointment booking and the wider workflows around your business.
Build your business knowledge
An AI Agent becomes more useful when its answers are grounded in information you trust.

HelppliX Agent can work with approved business knowledge, giving you a foundation for conversational experiences informed by your own website content, documents, policies and other relevant sources.
Stay in control of every interaction
A customer interaction rarely exists in isolation. It can lead to a booking, a follow-up or another action elsewhere in your business.

HelppliX provides the intelligence behind the conversation while your team decides how that capability fits into the product around it.

Build AI interactions directly into your existing experience, giving your developers more freedom to create around the needs of your product and users.
Let the conversation lead somewhere
A useful AI interaction often needs to connect with something beyond the conversation itself.

Integrate HelppliX into your wider technology stack so customer interactions can connect with surrounding systems, capture useful information and support the actions that follow.
Integrations & Webhooks
Made for your current products
HelppliX AI Agent API gives development teams a direct route into Agent capabilities, making it possible to add conversational AI without rebuilding the experience around it.

Connect the capability where it makes sense for your product and build the surrounding experience around the requirements of your business.
Put conversational AI inside your customer experience
Bring HelppliX Agent into your own technology and build AI-powered customer experiences around the products, workflows and ideas that already make your business yours.
See HelppliX API in action
FAQs
What is an AI Agent API?
An AI Agent API allows developers to bring AI Agent capabilities into their own software, applications and digital experiences. It provides a way for an existing product to interact with the technology powering the AI Agent.
What is HelppliX AI Agent API?
HelppliX AI Agent API gives development teams access to the capabilities behind HelppliX Agent so they can build conversational AI into their own products and customer experiences.
What can I build with the HelppliX Agent API?
The API can support customer-facing experiences including answering questions, customer support, handling enquiries and appointment booking. It can also be used as the foundation for custom conversational experiences built around your own use case.
Can the AI Agent use my business knowledge?
Yes. HelppliX Agent can work with approved business information such as website content, documents and policies, helping responses stay grounded in knowledge relevant to your business.
Can I integrate the AI Agent into an existing product?
Yes. The Agent API is designed to bring HelppliX capabilities into existing applications and digital experiences.
Can the Agent API connect with other business systems?
HelppliX also provides integrations and webhooks that can connect the platform with the wider technology and workflows your business uses.
Is the AI Agent API only for customer support?
No. Customer support is one possible use case. HelppliX Agent can also support sales enquiries, appointment booking and other customer-facing conversational experiences.
Do I need to replace my existing customer experience?
No. The API allows HelppliX Agent capabilities to become part of the products and experiences you already provide.
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